{"id":17,"date":"2023-03-20T06:48:47","date_gmt":"2023-03-20T09:48:47","guid":{"rendered":"https:\/\/pnitatiaia.com.br\/en\/?page_id=17"},"modified":"2024-04-05T10:14:44","modified_gmt":"2024-04-05T13:14:44","slug":"policys","status":"publish","type":"page","link":"https:\/\/pnitatiaia.com.br\/en\/policys\/","title":{"rendered":"Ticket Purchase Policy, Risk and Standards Statement, Privacy Policy\/GDPR and Cookie Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please read this carefully. Here, you will find the Ticket Purchase Policy, the Risks and Regulations Disclaimer, the Privacy\/GDPR Policy, and the Cookie Policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br><strong>PURCHASE POLICY<\/strong><br>Ticket Sales<br>Purchase is subject to ticket availability and approval by your credit card company.<br>When buying on our website, your purchase may be subject to analysis and approval by our security department, which may request documents to prove your registration to complete your order.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Access to the Park<\/strong><br>The Itatiaia National Park is open at the following times:<br>Lower Sector: Tuesdays to Sundays from 8 a.m. to 5 p.m.<br>Upper Sector: Daily from 7 a.m. to 6 p.m.<br>Visconde de Mau\u00e1 Sector: Daily from 6 a.m. to 6 p.m.<br>The purchased ticket can be used within 90 days of the scheduled park visit.<br>You can print out your ticket and add it to virtual wallets on your cell phone before entering the park.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Half-price tickets<\/strong><br>The decree 8537\/2015, regulating law no. 12.933, of December 26, 2013, provides half-price<br>admission to artistic, cultural, and sporting events. <a href=\"https:\/\/legislacao.presidencia.gov.br\/atos\/?tipo=DEC&amp;numero=8537&amp;ano=2015&amp;ato=ad9UTU%20E50dZpWT2d2\">Click here <\/a>to access the document.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Students \u2013 Federal Law 12.852 (Youth Statute) and 12.933\/2013<\/strong><br>Please note: Payment receipts from educational institutions will not be accepted as proof of<br>enrollment in said institutions. Half-price tickets are available to students from public or<br>private kindergarten, primary, secondary, higher education, post-graduation, supplementary,<br>pre-vestibular, and professional technical education institutions. For purchase, collection, and<br>access to the park, it is compulsory to present the National Student Identification Card (CIE)<br>within the expiration date for the academic year and the original identity document (RG), or a<br>certified copy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Young people aged 15 to 29 from low-income families \u2013 Federal Law 12.933\/2013<\/strong><br>Young people between the ages of 15 and 29 who are registered with the Federal<br>Government&#8217;s Single Registry for Social Programs of the Federal Government (CAD\u00daNICO),<br>whose monthly income is up to 02 (two) minimum wages. For purchase, collection, and access<br>to the park, you must present your CAD\u00daNICO ID (Bolsa Familia), original Identity Document<br>(RG), or a certified copy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PNE \u2013 People with Special Needs \u2013 Federal Law 12.933\/2013<\/strong><br>People with special needs and their companions are entitled to half-price tickets when<br>necessary. For purchase, collection, and access to the park, it is compulsory to present the PNE<br>document, a medical report, the original identity document (RG), or a certified copy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Adults aged 60 or over \u2013 Federal Law 10.741\/2003<\/strong><br>They are entitled to half-price tickets. For purchase, collection, and access to the park, it is<br>compulsory to present the original identity document (RG) or a certified copy. The right to half-<br>price tickets is not cumulative with discounts from other promotions, unless expressly stated in<br>the promotion&#8217;s regulations. If documents proving entitlement to half-price are not presented<br>at the entrance to the park, access to the park will be denied, making it impossible to use the<br>ticket. In this case, no money will be refunded. Once the purchase has been completed, it will<br>not be possible to change from half-price to full-price or from full-price to half-price. If you<br>need to change, cancel your purchase under the process and rules set out in these Terms of<br>Purchase, and then re-purchase your ticket(s).<br>Exemptions<br>Free\/exempt tickets can only be redeemed and issued at the ticket office, and documents<br>proving entitlement to the benefit will be needed when entering the park.<br>Cancellation of Purchase<br>The ticket purchased may be used up to 90 days after the scheduled park visit. However,<br>please contact the Service Center if you need to cancel an order.<br>Please note that the cancellation is only effective once the customer has completed this<br>procedure via the Customer Service Center. Reimbursement requests sent by e-mail or<br>through Customer Service will not be processed.<br>Rules for canceling purchases<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Cancellations must be made through the same channel as the purchase. No charges or fees<br>will apply;<\/li>\n\n\n\n<li>Cancellations must be made before the visit;<\/li>\n\n\n\n<li>Cancellation must be requested no later than 07 (seven) days after the date of purchase and<br>no later than 24 hours before the date and time of the scheduled visit;<\/li>\n\n\n\n<li>In the event of a no-show, the ticket price will not be refunded;<\/li>\n\n\n\n<li>Only one cancellation is allowed per day and purchase;<\/li>\n\n\n\n<li>Cancellations will not be processed if the ticket has already been used to gain access to the<br>park;<\/li>\n\n\n\n<li>The ticket will automatically become available for sale once the cancellation has been<br>processed;<\/li>\n\n\n\n<li>Once bought and printed, the ticket is the consumer&#8217;s sole responsibility, and no refunds or<br>reprints are possible in the event of lost, stolen, or damaged tickets;<\/li>\n\n\n\n<li>The refund of the face value of the ticket will be made on the website via a specific link,<br>which, after confirming its authenticity, will request the refund by the credit card company.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The refund on the card will follow the rules of each issuing bank and may be credited to the<br>next invoice, depending on the invoice date.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br><strong>TERM OF ACKNOWLEDGMENT OF RISKS AND RULES<\/strong><br>I acknowledge and agree that:<br>\u2014 Natural areas present risks such as sudden river floods due to rain (known as \u201ccabe\u00e7a<br>d\u2019\u00e1gua\u201d in Portuguese), thermal shock, drowning, loose or slippery stones, poisonous animals,<br>and others, and I am ultimately responsible for my safety.<br>\u2014 I must stay on the established trails and not take shortcuts.<br>\u2014 I must be prepared for adversity in an accident\/incident.<br>\u2014 I am physically and mentally fit enough to hike the entire trail on both the outward and<br>return journeys.<br>Departure from the park is by 5 p.m. in the lower part and by 6 p.m. in the upper and Mau\u00e1<br>parts.<br>It is forbidden:<br>\u2014 entering or exiting the park through any entrance other than the gate;<br>\u2014 The presence of domestic animals (pets);<br>\u2014 Causing noise, shouting, or making noises that could disturb the local fauna;<br>\u2014 Lighting any bonfire;<br>\u2014 Throwing garbage of any kind on the trails. All waste, including toilet paper, must be<br>collected and brought back;<br>\u2014 Carrying weapons, including slingshots, traps, machetes, scythes, and the like;<br>\u2014 Collecting rocks, plants, flowers, and seeds;<br>\u2014 Engraving names, dates, or signs on stones, trees, buildings, plaques, or other park<br>property;<br>\u2014 Using shortcuts or prohibited areas;<br>\u2014 Fishing, hunting, capturing, harassing, or chasing wild animals;<br>\u2014 Smoking cigarettes of any kind;<br>\u2014 Consuming alcoholic beverages or any other substances considered narcotics inside the<br>park.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>FAILURE TO COMPLY WITH THE AFOREMENTIONED PROVISIONS CONSTITUTES A VIOLATION<br>OF ARTICLE 90 OF DECREE 6.514 OF JULY 22, 2008.<br>Information on visiting the park is provided on banners, signs, and maps at the visitor centers.<br>In addition, staff are always available to answer any questions you may have.<br>ATTENTION: No emergency service in the park exists, so do not take any chances! Call the<br>Mobile Emergency Service SAMU 192 or the Fire Brigade \u2013 193 in case of an accident.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PARQUETUR\u00ae PRIVACY AND LGPD\/COOKIES POLICY<\/strong><br>1 \u2013 General Information<br>The Privacy Policy of Parquetur, a trademark of PARQUETUR PARTICIPA\u00c7\u00d5ES S.A. under<br>number 23.821.886\/0001-30, applicable to the website www.parquetur.com.br and the<br>following websites under its responsibility,<br>www.pnchapadadosveadeiros.com.br,www.caminhosdomar.com.br,www.pnitatiaia.com.br,<br>www.parquedoibitipoca.com.br, and www.voodaserra.com.br, contains information on how<br>we process, in whole or in part, whether automatically or not, the personal data of users who<br>access our website. Its purpose is to clarify for interested parties the types of data collected,<br>the reasons for their collection, and how the user can update, manage, or delete this<br>information.<br>This Privacy Policy has been set up under Federal Law No. 12,965 of April 23, 2014 (Marco Civil<br>da Internet), Federal Law No. 13,709 of August 14, 2018 (Law for the Protection of Personal<br>Data \u2013 LGPD), and EU Regulation No. 2016\/679 of April 27, 2016 (European General Data<br>Protection Regulation \u2013 GDPR).<br>This Privacy Policy may be updated to reflect changes in the regulations. Users are encouraged<br>to review this document periodically.<br>The commitments outlined in this Privacy Policy will also be addressed, as applicable, in the<br>rules and procedures of conduct, ethics, governance, business continuity, and contracts with<br>service providers and suppliers to create an environment of full compliance with the<br>commitment to the LGPD adopted by Parquetur in this Privacy Policy.<br>2 \u2013 User rights<br>The Website undertakes to follow the provisions of the LGPD and the GDPR concerning the<br>following principles:<br>The User&#8217;s data will be processed lawfully, fairly and transparently (lawfulness, fairness, and<br>transparency);<br>Your data will only be collected for specific, explicit, and legitimate purposes, as detailed in<br>section 4.3 below, and may not be further processed in a manner incompatible with those<br>purposes (purpose limitation);<br>The User&#8217;s data will be collected in a way that is adequate, relevant, and limited to the needs<br>of the purpose for which it is processed (data minimization);<br>The User&#8217;s data will be kept correct and updated by the User whenever the User deems it<br>necessary so that inaccurate data can be removed or rectified by the User or at the User&#8217;s<br>express request whenever the User deems it necessary (accuracy);<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The User&#8217;s data will be stored in a way that allows the identification of the data subjects for no<br>longer than is necessary for the purposes for which they are processed (storage limitation), as<br>detailed in section 4.3 below;<br>The User&#8217;s data will be processed securely, protected against unauthorized or unlawful<br>processing and against accidental loss, destruction, or damage, by adopting proper technical or<br>organizational measures (integrity and confidentiality);<br>The website user has the following rights under the Personal Data Protection Act and the<br>GDPR<br>Right of confirmation and Access: this is the User&#8217;s right to obtain from the Website a<br>statement whether personal data concerning the User is being processed and, if the latter is<br>the case, the right to access the personal data concerning the User;<br>Right of rectification: the User&#8217;s right to obtain from the Website, without undue delay, the<br>rectification of inaccurate personal data concerning the User;<br>Right to erasure of data (right to be forgotten): the user&#8217;s right to have the data erased from<br>the Website, with the data retention authorized for the legal purposes described in art. 16 of<br>the LGPD;<br>Right to restrict the processing of personal data: this is the right of the User to restrict the<br>processing of personal data, which the User may exercise if the accuracy of the data is<br>contested, if the processing is unlawful, if the Website no longer needs the data for the<br>purposes intended and if the User has objected to the processing of the data, and in the event<br>of unnecessary processing;<br>Right to object: this is the user&#8217;s right to object at any time on grounds relating to their<br>particular situation, to the processing of personal data concerning them, and to object to the<br>use of their data for profiling purposes;<br>Right to data portability: this is the right of the User to retrieve the personal data concerning<br>the User that the User has provided to the Site in a structured, commonly used, and machine-<br>readable format and to send this data to another site;<br>The right not to be subject to automated decisions: this is the right of the User not to be<br>subject to any decision taken solely based on automated processing, including profiling, which<br>produces effects in the User&#8217;s legal sphere or significantly affects the User in a similar manner.<br>Users can exercise their rights by sending a written communication to the person responsible<br>for Parquetur with the subject \u201cPrivacy Policy \u2013 (website URL)\u201d, specifying:<br>Full name or company name, CPF number (Individual Taxpayer&#8217;s Register, of the Brazilian<br>Federal Tax Service) or CNPJ number (National Register of Legal Entities, of the Brazilian<br>Federal Tax Service) and e-mail address of the user and, if applicable, the User\u2019s<br>representative;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The right you wish to exercise on the Website;<br>The date of the request and the signature of the User;<br>Any document that can support or justify the exercise of your right.<br>The request should be sent to the following e-mail address: lgpd@parquetur.com.br or by<br>post:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PARQUETUR \u2013 LGPD Parquetur<\/strong><br>Rua Concei\u00e7\u00e3o, 233 \u2013 sala 310<br>Centro \u2013 Campinas<br>13010-050<br>The User will be informed in case of rectification or deletion of their data.<br>3 \u2013 Duty not to provide third-party data<br>During your use of the Site, in respect and protection of the rights of third parties, you may<br>only provide third-party data if you have been expressly authorized to do so by them through<br>their privacy policies, always under this Privacy Policy and Parquetur&#8217;s Terms of Use.<br>4 \u2013 Information collected<br>The collection of the User&#8217;s data is subject to the provisions of this Privacy Policy and to the<br>User&#8217;s consent, which is needed only in the cases provided for by art. 11, point II, of the<br>Personal Data Protection Code.<br>4.1 Types of data collected<br>4.1.1 User identification data for registration purposes<br>The use of certain functionalities of the Website by the User may be subject to registration, in<br>which event the following user data, among others, will be collected and stored:<br>Name;<br>Date of birth;<br>E-mail address;<br>Postal address;<br>Telephone number;<br>CPF number;<br>CNPJ number.<br>4.1.2 Data submitted on the contact form or chat and on the brand&#8217;s social media, data on<br>potential suppliers and potential associates<br>Any data supplied by the user using the contact form, support call system, chat, surveys, e-<br>mails, and suchlike, made available on Parquetur&#8217;s Website, services, and system, including the<br>content of the message sent, will be collected and stored.<br>4.1.3 Data related to the execution of contracts signed with the User<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To fulfill any purchase, sale, or service contract established between the Site and the User,<br>other data related to or necessary for its fulfillment may be collected and stored, including the<br>purchase history and the content of any communications with the User.<br>4.1.4 Access records<br>Following the provisions of art. 15, caput and paragraphs of Federal Law no. 12.965\/2014<br>(Marco Civil da Internet), the User&#8217;s access logs are collected and stored for at least six<br>months.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.1.4 Newsletter<br>The e-mail address registered by the User who chooses to subscribe to our Newsletter will be<br>collected and stored until the User requests to unsubscribe.<br>4.1.5 Sensitive data<br>Sensitive user data, as defined in Articles 9 and 10 of the GDPR and articles 11 et seq. of the<br>Personal Data Protection Act, will not be collected. The following data, among others, will not<br>be collected:<br>Data revealing the User&#8217;s political opinions, religious or philosophical beliefs, or trade union<br>membership;<br>Genetic data;<br>Biometric data to identify an individual;<br>Data concerning the state of health of the User;<br>Data relating to criminal convictions or offenses or related security measures.<br>4.1.6 Sensitive data collected<br>Sensitive data will be collected from users as defined by GDPR and LGPD.<br>\u2014 Data revealing racial or ethnic origin, data relating to the sex life or sexual orientation of the<br>User;<br>4.1.7 Browsing data (cookies)<br>Cookies are small text files sent by a website to a user&#8217;s computer and stored there, having<br>information related to the user&#8217;s visit to the website.<br>Cookies store small bits of information on the User&#8217;s browser that our server can read later.<br>For example, data about the User\u2019s device may be stored, as well as its location and the time<br>of access to the Website.<br>Cookies do not allow any files or information to be extracted from the User&#8217;s hard drive, nor<br>do they provide access to personal information that does not relate to the User or the way the<br>Site resources are used.<br>It is important to note that not every cookie contains information that could be used to<br>identify the user, and certain types of cookies may only be used to ensure that the website<br>loads correctly or that its functionalities work as expected.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any information stored in cookies that allows a user to be identified is considered personal<br>information. Therefore, all the rules set in this Privacy Policy apply to them.<br>4.1.7.1 Website, service and system cookies<br>Site, service, and system cookies are those sent to the User&#8217;s computer or device and<br>administered solely by the Website.<br>The information collected by these cookies is used to improve and personalize the user<br>experience; for example, some cookies may be used to store user preferences and choices and<br>to provide personalized content.<br>This browsing data may also be shared with partners of the Site to improve the products and<br>services offered to the user.<br>4.1.7.2 Social media cookies<br>The Website uses social network plugins that allow access to these networks from the<br>Website. The cookies these networks use may be stored in the User&#8217;s browser.<br>Each social network has its privacy and personal data protection policy, and the natural or legal<br>persons who run these networks handle the data collected, and the privacy practices adopted<br>therein.<br>Users can consult social networks for information on how their data is managed. For<br>informational purposes, we provide the following links so you can review the privacy and<br>cookie policies of some of the most popular social networks:<br>Facebook: https:\/\/www.facebook.com\/policies\/cookies\/<br>Twitter: https:\/\/twitter.com\/pt\/privacy<br>Instagram: https:\/\/help.instagram.com\/1896641480634370?ref=ig<br>YouTube: https:\/\/policies.google.com\/privacy?hl=pt-BR&amp;gl=pt<br>Google+: https:\/\/policies.google.com\/technologies\/cookies?hl=pt<br>Pinterest: https:\/\/policy.pinterest.com\/pt-br\/privacy-policy<br>LinkedIn: https:\/\/www.linkedin.com\/legal\/cookie-policy?trk=hp-cookies<br>4.1.7.3 Managing cookies and browser settings<br>Users may opt out of the Website&#8217;s registration of cookies by simply disabling this option in<br>their browser or device.<br>However, disabling cookies may affect the availability of some of the Website&#8217;s tools and<br>functionalities, affecting their correct and expected operation. Another possible consequence<br>is the removal of any user preferences that may have been saved, thereby affecting the User&#8217;s<br>browsing experience.<br>Below are some links to the help and support pages of the most used browsers, which can be<br>consulted by users interested in obtaining more information on the cookies&#8217; management of<br>their browser:<br>Internet Explorer:<br>https:\/\/support.microsoft.com\/pt-br\/help\/17442\/windows-internet-explorer-delete-manage-<br>cookies<br>Safari: https:\/\/support.apple.com\/pt-br\/guide\/safari\/sfri11471\/mac<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Google Chrome:<br>https:\/\/support.google.com\/chrome\/answer\/95647?hl=pt-BR&amp;hlrm=pt<br>Mozilla Firefox:<br>https:\/\/support.mozilla.org\/pt-BR\/kb\/ative-e-desative-os-cookies-que-os-sites-usam<br>Opera: https:\/\/www.opera.com\/help\/tutorials\/security\/privacy\/<br>4.1.8 Collection of data not expressly provided for<br>Occasionally, other types of data not expressly provided for in this Privacy Policy may be<br>collected, as long as they are provided with the user&#8217;s consent or as permitted or required by<br>law.<br>4.2 Legal basis for processing personal data<br>The User agrees to this Privacy Policy by using the website&#8217;s services.<br>Users have the right to withdraw their consent anytime without affecting the lawfulness of the<br>processing of their data before withdrawal. Withdrawal of consent may be communicated by<br>e-mail to: lgpd@parquetur.com.br, or by post to the following address:<br>PARQUETUR \u2013 LGPD Parquetur<br>Rua Concei\u00e7\u00e3o, 233 \u2013 sala 310<br>Downtown \u2013 Campinas<br>13010-050<br>The consent of relatively or incapable persons, particularly minors under 18 (eighteen) years,<br>can only be given if duly aided or represented.<br>Personal data necessary for the execution and fulfillment of the services contracted by the<br>user on the website may also be collected.<br>The processing of personal data without the consent of the User will only be effected based on<br>a legitimate interest to serve better the purposes for which the said data was collected, as set<br>out in this Privacy Policy, or the cases provided for by law, including but not limited to, the<br>following cases:<br>to follow a legal or regulatory obligation of the data controller;<br>or studies to be conducted by a research body, guaranteeing, whenever possible, the<br>anonymization of personal data;<br>at the User&#8217;s request for the performance of a contract or a preliminary proceeding in<br>connection with a contract to which the User is a party;<br>for the regular exercise of rights in judicial, administrative, or arbitration proceedings, the<br>latter under the provisions of Law No. 9.307 of September 23, 1996 (Arbitration Law);<br>to protect the life or physical safety of the data subject or of third parties;<br>for the protection of health in a procedure performed by health professionals or entities;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">when necessary to meet the legitimate interests of the controller or a third party, except<br>where the fundamental rights and freedoms of the data subject requiring the protection of<br>personal data prevail;<br>to protect credit, including as required by applicable law.<br>4.3 Purposes for processing personal data<br>The purpose of the personal data collected by the Website is to facilitate, expedite, and fulfill<br>the commitments established with the User and to perform the requests made by filling out<br>forms.<br>Personal data may also be used for commercial purposes, to personalize the content offered to<br>the User, including personalized product offers, prices, or payment conditions, and to help the<br>Site improve the quality and operation of its services.<br>We also use registration data to contact you when necessary. This contact may cover several<br>topics, such as letting you know about promotions and offers, responding to questions,<br>responding to complaints and inquiries, providing updates on orders placed, and providing<br>delivery information.<br>The Site collects user data for profiling, i.e., automated processing of personal data that<br>consists of using said data to evaluate certain personal aspects of the User, mainly to analyze<br>or predict characteristics related to their professional performance, economic situation,<br>health, personal preferences, interests, reliability, behavior, location, or displacement.<br>Registration data will allow the User to access certain content on the site, which is exclusively<br>for registered users.<br>The collection of data related to or necessary for the execution of a contract of sale or<br>provision of services eventually signed with the user will provide the parties with legal<br>certainty and facilitate and enable the conclusion of the deal.<br>The processing of personal data for purposes other than those supported in this Privacy Policy<br>will only be implemented with the prior notification of the User; in any event, the rights, and<br>obligations provided for in this Privacy Policy will remain applicable.<br>4.4 Personal data retention period<br>The user&#8217;s data will be retained for no longer than is needed to fulfill the purposes for which<br>they are processed.<br>The data retention period is defined according to the following criteria:<br>How long the user is a customer of the company;<br>Users&#8217; data may be stored after the end of their processing in the following cases only;<br>To follow a legal or regulatory obligation of the data controller;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For study by a research body, ensuring, whenever possible, the anonymization of personal<br>data;<br>For communication to a third party, provided that the data processing requirements<br>established by legislation are complied with;<br>For the exclusive use of the data controller, inaccessible to third parties, provided that the data<br>are anonymized.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.5 Recipients and transfer of personal data<br>The User&#8217;s data may be shared with third parties to improve the User&#8217;s purchase and post-<br>purchase service experience, validate the authenticity and revocation of digital certificates,<br>create a transaction history, financial, accounting, and IT processing, and send periodic<br>company communications.<br>The transfer may be made to another country only if such country, territory, or international<br>organization, such as a service provider, ensures adequate user information protection.<br>If no adequate level of protection is available, the site, services, and systems are committed to<br>protecting your data under the strictest rules through specific contractual clauses for a given<br>transfer, standard contractual clauses, global corporate standards, or regularly issued seals,<br>certificates, and codes of conduct.<br>5 \u2013 The processing of personal data<br>5.1 The data controller<br>The controller responsible for the processing of the user&#8217;s personal data is the natural or legal<br>person, public authority, agency or any other body which, alone or jointly with others,<br>determines the purposes and means of the processing of personal data.<br>On this Website, the person responsible for the processing of the personal data collected is<br>Parquetur Participa\u00e7\u00f5es S.A., represented by Vin\u00edcius Ribeiro Fontoura, who can be contacted<br>by e-mail at lgpd@parquetur.com.br or at the following address:<br>PARQUETUR \u2013 LGPD Parquetur<br>Rua Concei\u00e7\u00e3o, 233 \u2013 sala 310<br>Centro \u2013 Campinas<br>13010-050<br>The data controller will be solely responsible for processing the user&#8217;s data.<br>5.2 \u2013 The data protection officer<br>The Data Protection Officer is the professional in charge of informing, advising, and monitoring<br>the data controller and the employees who process the data according to the Site&#8217;s obligations<br>under the GDPR, the Personal Data Protection Act, and other data protection provisions in<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">national and international legislation, in cooperation with the competent supervisory<br>authority.<br>The Data Protection Officer of this Website is Vin\u00edcius Ribeiro Fontoura, who can be contacted<br>by e-mail:lgpd@parquetur.com.br.<br>6 \u2013 Security in the processing of the user&#8217;s data<br>The Website, services, and systems are committed to implementing technical and<br>organizational measures to protect personal data from unauthorized access and destruction,<br>loss, alteration, communication, or dissemination of such data.<br>To guarantee security, solutions that consider the proper techniques, the cost of<br>implementation, the nature, scope, context, and purposes of the processing, and the risks to<br>the rights and freedoms of the user will be adopted.<br>The site uses a Secure Socket Layer (SSL) certificate, which guarantees that personal<br>information is transmitted in a secure and confidential manner so that the transmission of data<br>between the server and the User and vice versa is fully encrypted.<br>However, the site shall not be liable for the sole fault of a third party, such as in an attack by<br>hackers or crackers, or the sole fault of the user, such as if they themselves transfer their data<br>to a third party. The site also undertakes to notify the user in a timely manner in case of any<br>breach of the security of their data, which may cause a high risk to their rights and freedoms.<br>A personal data breach is a security breach resulting in accidental or unlawful destruction, loss,<br>alteration, disclosure, or unauthorized access to personal data transmitted, stored, or<br>otherwise processed.<br>Finally, the Website, services\u200b,\u200b and \u200bsystems are committed to respecting the confidentiality of<br>the User&#8217;s data within the limits set by law.<br>7 \u2013 Complaint to a supervisory authority<br>Without prejudice to any other administrative or judicial recourse, all data subjects have the<br>right to file a complaint with a supervisory authority. The complaint may be filed with the<br>authority of the site&#8217;s registered office, the user&#8217;s country of habitual residence, the User&#8217;s<br>place of work, or the place where the infringement is alleged to have taken place.<br>8 \u2013 Changes<br>This Privacy Policy was first amended under the LGPD and RGDP on September 10, 2020.<br>The current version of this Privacy Policy was last modified on February 2, 2021.<br>The Editor reserves the right to modify these rules at any time to adapt them to the<br>developments on the Parquetur Website, either by making available new functions or by<br>removing or modifying existing ones.<br>In case of a change to this policy, the user will be expressly notified.<br>The User agrees to follow the new rules by using the Service after any changes. If you do not<br>agree with any of the changes, you must immediately request the cancellation of your account<br>and submit your complaint to Customer Service if you so choose.<br>9 \u2013 Applicable law and jurisdiction<br>Brazilian law applies to resolving any disputes arising from this Agreement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All disputes will be brought before the District Courts, where the Website Editor&#8217;s<br>headquarters are located.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please read this carefully. Here, you will find the Ticket &#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ticket Purchase Policy, Risk and Standards Statement, Privacy Policy\/GDPR and Cookie Policy - Itatiaia National Park<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pnitatiaia.com.br\/en\/policys\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ticket Purchase Policy, Risk and Standards Statement, Privacy Policy\/GDPR and Cookie Policy - Itatiaia National Park\" \/>\n<meta property=\"og:description\" content=\"Please read this carefully. 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